Our products
This information is addressed directly to people who could benefit from using our products. Family members may however want to consider how these products might help them to support vulnerable members of the family such as ageing parents, siblings or children.
The following are examples of technology and equipment which can help people with some of the most common illnesses and disabilities. To determine which products can help you, you are advised to seek advice from a care professional who can carry out an assessment with you of your probable needs. Alternatively, contact Telesupport and we can advise you.
If you feel vulnerable at home, perhaps because you live alone, or are anxious about your safety, health or general welfare, you may want to consider using some basic equipment to help protect you.
Basic products
Access & security- Key safe – Enabling family members or trusted helpers to gain access to your home if you are incapacitated and unable to open the door.
- Door entry control – Screening callers and remote user control of door lock.
- Perimeter motion sensors – Identifying movements of intruders.
- Guardian communication panel – enables the user to summon help or sends alert signals automatically from sensors set up to detect incidents, such as falls, intruders, etc.
- 24 hour support – Constant monitoring of sensor information and responding to user calls.
Basic hazards
- Flood – warning alert of water escape.
- Gas detector – Warning of escaping leak.
- Gas shut off – Automatic switching off of a gas valve on a gas leak.
- CO detector – Warning of carbon monoxide.
- Smoke detector – Warning of smoke. Flood – warning alert of water escape.
- Fire alarm – Warning of excessively hot or cold temperatures.
For specific conditions, the following products can help you to manage your daily living.
Mobility & Physical Difficulties
Monitoring- Checking service – Calling the user regularly to check their welfare.
Personal alarm
- Pendant / wrist alarm button – Alert signal to a carer or monitoring centre.
Physical assisters
- Door entry control – Screening callers and remote user control of door lock.
- Lighting remote control – Remote switching on and off of lights.
- Curtain remote control – Remote opening and closing of curtains.
- Heating adjustment controls – Remote adjustment of heating levels.
- Stair lifts – Ascending stairs on seat attached to wall rails.
- Toilet seat raisers – Raised height toilet seats.
Accident sensors
- Alerts of falling down.
- Motion sensors – Alert signal of unusual inactivity
Vulnerability or Concern for Safety
Personal alarm- Pendant / wrist alarm button – Alert signal to a carer or monitoring centre.
Access & security
- Bogus caller – Sending an alert of concerns about a caller.
Movement sensors
- PIR perimeter motion detectors – Detectors of movements for various purposes.
Falls
Monitoring- Checking service – Calling the user regularly to check their welfare.
Personal alarm
- Pendant / wrist alarm button – Alert signal to a carer or monitoring centre.
Accident sensors
- Falls – Alerts of falling down.
- PIR motion detectors – Detectors of unusual activity.
Lifesign sensors
- Body temperature monitor – Body temperature sensing.
Confusion or Forgetfulness
Personal alarm- Pendant / wrist alarm button – Alert signal to a carer or monitoring centre.
Monitoring
- Voice reminders – Sending voice reminders to the user through the communication panel.
- Checking service – Calling the user regularly to check their welfare.
Memory aids
- Medication dispenser - automated – Timed opening of medication compartments to ensure the user takes the prescribed doses at the right times.
- Medication dispenser - manual – Medicine compartments with the appropriate dosage marked with the day and time for taking medications.
- Memo minders – Recorded messages triggered when the user walks past the unit.
- Sticky notes – Simple reminder messages stuck on or near various objects.
- Memo minders – Recorded messages triggered when the user walks past the unit.
- Pill organisers and dispensers – Pill compartments marked with days and times of dosages.
- Domiciliary medicine management system – Pharmacy dispensed medicines in dosage compartments.
- Call centre voice reminders – Voice reminders through the communication panel.
- Item locator device – Tagging devices attached to essential items which emit a sound when called (eg whistle).
- Telephone - pre-programmable buttons – Programmed buttons to call friends and contacts.
- Night and day calendar – Programmed buttons to call friends and contacts.
- Forget-me-not calendar - Displays day and time to support time orientation.
Physical assisters
- Curtain remote control – Remote opeining and closing of curtains.
- Magi plugs – Pressure sensing sink and basin plugs which release water if overflowing.
- Walk-in bath – For those unable to climb over the side of a conventional bath.
- Bath level alarm – Various visual or sound alarms to warn of overfilled baths.
- Nova-flow bath overflow prevention – Plumbed bath overflow water release.
Movement sensors
- Door opening sensor – Identfying door opening.
- Property exit Sensor – Identifying a person entreing or leaving a property.
Hazard detectors
- Flood – Warning alert of water escape.
- Gas detector – Warning of escaping leak.
- Gas shut off – Automatic switching off of a gas valve on a gas leak.
- CO detector – Warning of carbon monoxide.
- Temperature extremes sensor – Warning of excessively hot or cold temperatures.
- Smoke detector – Warning of smoke.
Accident sensors
- Falls – Alert signal of falling down.
- Enuresis – Alerts of incontinence on the person or in the bed.
Poor hearing
Access & security- Key safe – Gaining access when user is unable to open the door.
- Door entry control – Screening callers and remote user control of door lock.
- Perimeter motion sensors – Identifying movements of user or intruder.
Visual assisters
- Indicator lights – visual alerts to doorbell, telephone, alarm sensors, etc
Poor eyesight
Monitoring- Voice reminders – Sending voice reminders to the user through the communication panel.
Physical assisters
- Night-time lighting – Lights automatically switching on a dusk and off at dawn.
- Directional lighting – Lights triggered by movement in the dark to show direction (eg. to bathroom).
- Indicator lights (eg. telephone, doorbell) – Visual alert signals of equipment operation.
- Braille products – Physical identifying labels on personal items, equipment or locations in the home.
- Audible alerts – Various sound signals to alert the occupant to an event or hazard.
Incontinence
Personal alarm- Pendant / wrist alarm button – Alert signal to a carer or monitoring centre.
Health sensors
- Enuresis – Alerts of incontinence on the person or in the bed.
Epilepsy
Personal alarm- Pendant / wrist alarm button – Alert signal to a carer or monitoring centre.
Monitoring
- 24 hour support – Constant monitoring of sensor information and responding to user calls.
- Checking service – Calling the user regularly to check their welfare.
Health sensors
- Epilepsy – Seizure ond falls detection.
- Enuresis – Alerts of incontinence on the person or in the bed.
Heart conditions
Personal alarm- Pendant / wrist alarm button – Alert signal to a carer or monitoring centre.
Monitoring
- 24 hour support – Constant monitoring of sensor information and responding to user calls.
- Checking service – Calling the user regularly to check their welfare.
Lifeline sensors
- Lung function telemonitor – Self administered lung capacity tests.
- Clotting time (prothrombin) telemonitor – Blood clotting monitor.
- Glucose telemonitor – Measuring glucose levels.
- 'Cardiocom' telemonitor – Multifunction monitoring of CHF, COPD, Asthma, Diabetes, Hypertension and Obesity.
- Oximeter sensor – Skin contact devices to measure measure percentage of oxygen saturation of the blood.
- Breathing – Detecting breathing irregularities.
Breathing
Personal alarm- Pendant / wrist alarm button – Alert signal to a carer or monitoring centre.
Monitoring
- 24 hour support – Constant monitoring of sensor information and responding to user calls.
- Checking service – Calling the user regularly to check their welfare.
Accident sensors
- Lung function telemonitor – Self administered lung capacity tests.
- Weighing scales telemonitor – Weight measurement.
- 'Cardiocom' telemonitor – Multifunction monitoring of CHF, COPD, Asthma, Diabetes, Hypertension and Obesity.
- Oximeter sensor – Skin contact devices to measure measure percentage of oxygen saturation of the blood.
- Blood pressure cuff – Measurement of blood pressure on arm.
- Breathing – Detecting breathing irregularities.
- Spirometer – Measurement of amount of air exhalation.
- Peak flow meter – Measurement of amount of air exhalation.
Diabetes
Personal alarm- Pendant / wrist alarm button – Alert signal to a carer or monitoring centre.
Monitoring
- 24 hour support – Constant monitoring of sensor information and responding to user calls.
- Checking service – Calling the user regularly to check their welfare.
Lifeline sensors
- Weighing scales telemonitor – Weight measurement.
- 'Cardiocom' telemonitor – Multifunction monitoring of CHF, COPD, Asthma, Diabetes, Hypertension and Obesity.
- Blood pressure cuff – Measurement of blood pressure on arm.
Weight problems
Lifeline sensors- Weighing scales telemonitor – Weight measurement.
- 'Cardiocom' telemonitor – Multifunction monitoring of CHF, COPD, Asthma, Diabetes, Hypertension and Obesity.
- Oximeter sensor – Skin contact devices to measure measure percentage of oxygen saturation of the blood.
- Blood pressure cuff – Measurement of blood pressure on arm.
