How can Telesupport help my condition?
Are you a care practitioner looking to aid those who require support?
What products and services are available for me?Telesupport
Telesupport is a monitoring and rapid response service which helps people to continue to live safely at home with a range of conditions which may need to be monitored. Telesupport uses state-of-the-art technology to detect accidents such as falls in the home; medical incidents such as strokes or heart attacks; and hazards such as fire, floods, and unwanted intruders. Telesupport ensures that the right people are alerted to an incident to provide the most appropriate response. Our aim is that should a telesupport user need help, we will get the right help to them as quickly as possible.
Telesupport covers a wide range of equipment for a multitude of purposes. These include monitoring people at risk in their own homes, buildings security, remote sound and vision telecommunication; all monitored by people specially trained to interpret alert signals and messages and to mobilise the right response.
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Who can use Telesupport?
Telesupport can help everyone but it is particularly useful to frail elderly people, those with disabilities, and people with complex debilitating health conditions, who want to continue to live at home.
All too often people who want to continue to live in their own home have to be admitted to hospital or to residential care because they need help from time to time, or their condition has to be monitored carefully. Even those who can live at home may have to make difficult journeys to health centres or hospital for examinations and tests. Telesupport can reduce or eliminate the need for unnecessary admissions or trips to hospitals, by monitoring the user in their own home and enabling medical specialists to see them and talk with them from many miles away using technology.
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What is telecare and telehealth?
The telecare concept is simple: using technology to do what it does best (constant monitoring and feedback on incidents in the home). It is impractical in most cases to use people to watch for falls or incontinence, but it is important that someone can be quickly on hand should a mishap occur. Modern monitoring equipment is discreet, reliable (it never needs to sleep!), and capable of detecting a variety of events which may need to be investigated. Some equipment can be used to make everyday living easier for disabled users by automating many physical tasks (eg opening and closing doors and curtains, filling and emptying baths, etc) much in the same way as remote controls can operate televisions.
Telehealth uses technology to monitor a patient's specific vital lifesigns, whether it be their heart, breathing, blood pressure, or unusual body movements, etc, so that they can receive urgent medical attention if needed. Messages about an incident are sent automatically to a monitoring centre whose trained staff can interpret the information and decide on the appropriate immediate course of action to take.
Telemedicine takes telehealth a stage further, by connecting medical specialists such as community nurses, doctors, and consultants to a patient in their own home from medical facilities anywhere in the country. Telemedicine allows the patient and medical specialist to see and talk to each other whilst reviewing the patient's symptoms and condition. Patients can be helped to manage their own care to improve their condition or to prevent it worsening.
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Benefits of Telesupport
Telesupport is the silent guardian monitoring the user's everyday life, which can alert the right people to assist should the user need help. The user retains their privacy and can have complete control over the technology if they wish. Knowing telesupport is there gives peace of mind to the user that help can be on hand if needed. It also reassures family and friends that the user is safe. Most importantly, it enables the user to continue to live at home, and to remain independent, confident and self-reliant, and in control of their own life. Studies worldwide have proven that this improves peoples' health and wellbeing. More detailed information is given on our products page of equipment which may assist users with particular conditions. Find out more >>
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